ibeth is committed to protecting the personal data of all players who use the ibeth Platform. This Privacy Policy explains what personal information ibeth collects, how it is used, who it may be shared with, and what rights you have under Philippine law. Please read this document carefully before registering an ibeth account or using any ibeth Services.
A plain-language summary of ibeth's most important data protection commitments. The full legal text follows below and governs in all cases.
ibeth processes personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. ibeth is registered with the National Privacy Commission (NPC) as required for organizations processing personal data in the Philippines. Your data rights under the DPA are honored by ibeth without exception.
ibeth does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. Personal data collected through the ibeth Platform is used exclusively for the purposes set out in this Privacy Policy — primarily to operate your account, process payments, comply with PAGCOR regulations, and maintain platform security.
All personal data transmitted between your device and the ibeth Platform is encrypted using 256-bit SSL. Account passwords are stored using industry-standard one-way hashing — ibeth staff cannot view your password in plaintext. Payment data is handled through PCI-DSS compliant payment processor channels and is not stored on ibeth's own servers.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data held by ibeth. You may also request data portability. ibeth responds to verified data rights requests within 15 business days. Instructions for submitting requests are provided in Section 11 of this Privacy Policy.
ibeth collects only the personal data necessary for the specific purposes stated in this Privacy Policy. ibeth does not process your data for purposes incompatible with those for which it was originally collected without obtaining fresh consent where legally required. Your ibeth account data is not used for purposes unrelated to gaming, payments, regulatory compliance, or platform security.
ibeth retains personal data only for as long as necessary to fulfill the purposes for which it was collected, plus any mandatory retention periods required under PAGCOR regulations and Philippine anti-money laundering laws (AMLA). Account data is retained for a minimum of 5 years following account closure in accordance with AMLA requirements. Data no longer needed is securely deleted or anonymized.
Republic Act No. 10173 grants ibeth players specific rights over their personal data. Here is what you are entitled to request.
You may request a copy of the personal data ibeth holds about you, including what categories of data are held, for what purpose, and with whom it has been shared.
You have the right to request correction of inaccurate or incomplete personal data held in your ibeth account. Basic corrections can be made directly through the ibeth account settings panel.
You may request deletion of personal data where it is no longer necessary for its original purpose, subject to ibeth's legal obligations to retain data under AMLA and PAGCOR regulations which may override deletion requests.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on ibeth's legitimate interests and your particular situation justifies objection.
You may request a structured, machine-readable copy of personal data you have provided to ibeth, to the extent technically feasible under ibeth's current data systems and applicable NPC guidelines.
If you believe ibeth has not handled your personal data in compliance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data processed by ibeth in connection with the operation of ibeth.one and all services, features, games, payment transactions, and customer support interactions accessible through that domain. It applies to all individuals who visit the ibeth website, create an ibeth account, or interact with ibeth support channels, regardless of whether they are located in Metro Manila, Cebu, Davao, or anywhere else in the Philippines or abroad.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), ibeth acts as the Personal Information Controller with respect to the personal data processed through the ibeth Platform. Where ibeth engages third-party processors — such as payment processors, KYC verification services, and game data infrastructure providers — those parties act as Personal Information Processors under ibeth's instructions and are bound by data processing agreements consistent with DPA requirements.
Data Controller: ibeth · ibeth.one · [email protected] (plain text — not a clickable link)
ibeth collects personal data in several categories depending on the nature of your interaction with the Platform. The following table sets out the categories of personal data ibeth processes and the context in which each category is collected.
| Data Category | Specific Items | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID type and number | Account registration; KYC verification; withdrawal processing above defined thresholds |
| Contact Data | Philippine mobile number; email address (if provided) | Account registration; OTP delivery; support communications; promotional notifications (with consent) |
| Account Data | Username; encrypted password; account tier; login history; session timestamps; device identifiers | Account creation and ongoing use; security monitoring; fraud detection |
| Financial Data | Deposit and withdrawal transaction records; GCash reference numbers; bank account details (for bank transfer withdrawals); transaction amounts and timestamps | Payment processing; AML compliance; PAGCOR regulatory reporting |
| Gaming Activity Data | Game history; bet amounts; win/loss records; session duration; game category preferences | Game operation; responsible gaming monitoring; bonus calculation; regulatory compliance |
| Technical Data | IP address; device type and OS; browser type and version; approximate geolocation derived from IP; connection type | Security monitoring; fraud detection; platform optimization; jurisdiction verification |
| Communications Data | Live chat transcripts; support ticket content; email correspondence with ibeth support | Customer support; dispute resolution; quality assurance; compliance documentation |
| KYC Documents | Scanned or photographed copies of government-issued identification; proof of address documents; selfie photographs for liveness verification | Identity verification; PAGCOR compliance; AMLA compliance; withdrawal processing |
ibeth does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political opinions) unless specifically required for regulatory compliance and with appropriate legal basis.
ibeth collects personal data through the following methods:
The majority of personal data ibeth holds is provided directly by you during the account registration process, during KYC verification, when making deposits or withdrawals, when contacting ibeth support, or when participating in promotions that require personal data submission.
When you access the ibeth Platform, ibeth's systems automatically collect technical data including your IP address, device identifiers, browser type, session timestamps, and browsing behavior within the Platform. This automatic collection occurs through server logs, session cookies, and similar technologies as described in Section 9 of this Privacy Policy.
ibeth may receive personal data about you from third-party sources in limited circumstances, including:
ibeth processes personal data only for defined, specific, and legitimate purposes. The following table summarizes the primary processing activities, their purposes, and the legal basis under the Philippine Data Privacy Act that applies to each.
| Processing Purpose | Legal Basis (DPA) |
|---|---|
| Account creation and management — registering your account, authenticating your identity at login, maintaining your account settings and balance | Performance of contract (your ibeth account agreement) |
| Payment processing — processing GCash, Maya, and bank transfers for deposits and withdrawals | Performance of contract; compliance with legal obligation (AMLA) |
| Identity verification (KYC) — verifying your age (21+), identity, and source of funds as required by PAGCOR and AMLA regulations | Compliance with legal obligation (PAGCOR, RA 9160) |
| Regulatory reporting — reporting required transaction data to PAGCOR, the AMLC, and other Philippine government bodies | Compliance with legal obligation |
| Fraud prevention and security — monitoring for unauthorized account access, collusion, money laundering, and prohibited conduct | Legitimate interests (protecting ibeth and its players); legal obligation |
| Responsible gaming monitoring — identifying patterns of play consistent with problem gambling and enforcing self-imposed account limits | Compliance with legal obligation (PAGCOR responsible gaming); legitimate interests |
| Customer support — resolving your queries, complaints, and disputes | Performance of contract; legitimate interests |
| Promotional communications — sending you bonus offers and promotions where you have not opted out | Legitimate interests (with opt-out right); or consent where required |
| Platform improvement — analyzing aggregated and anonymized usage data to improve ibeth's game lobby, payment flows, and user interface | Legitimate interests (aggregated/anonymized data does not constitute personal data processing under the DPA) |
ibeth does not sell, rent, or trade your personal data. ibeth may share personal data with the following categories of recipients only to the extent necessary for the stated purposes:
ibeth is required to share certain player and transaction data with PAGCOR as a condition of operating under PAGCOR's licensing framework. ibeth is also required to report certain transactions to the Anti-Money Laundering Council (AMLC) under Republic Act No. 9160 and its amendments. These disclosures are mandatory and do not require your consent.
ibeth shares the minimum personal and financial data necessary with payment processors — including GCash, Maya, BPI, BDO, Metrobank, and other authorized payment partners — to complete your deposit and withdrawal transactions. Payment processor handling of your data is governed by their own privacy policies and is subject to their PCI-DSS compliance obligations.
Where KYC verification is required, ibeth shares your identity documents and personal data with authorized third-party identity verification service providers for the purpose of confirming your identity, age, and document authenticity. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
ibeth engages third-party cloud hosting, database, and cybersecurity service providers who may have access to personal data in the course of providing infrastructure services to ibeth. These providers act as Personal Information Processors under data processing agreements that impose obligations consistent with the Philippine Data Privacy Act.
Game software providers (such as JILI, PG Soft, and Evolution Gaming) receive limited session and bet data necessary to operate game features and calculate outcomes. The game providers' own privacy practices govern data processed on their servers. ibeth does not share identity documents or full account profiles with game providers.
No Third-Party Marketing Sharing: ibeth does not share your personal data with third-party advertising networks, marketing data brokers, or any entity for purposes unrelated to ibeth's own operations. Your mobile number and gaming activity data are not sold or shared for any commercial purpose outside ibeth.
Some of ibeth's technology infrastructure providers, game software providers, and KYC service providers operate servers or processing facilities outside the Philippines. Where personal data is transferred to these parties outside Philippine territory, ibeth ensures that such transfers are made only to recipients in jurisdictions with adequate data protection standards, or subject to contractual clauses that impose data protection obligations equivalent to those required under the Philippine Data Privacy Act.
International data transfers by ibeth are conducted in compliance with Section 21 of the Philippine Data Privacy Act and applicable NPC issuances regarding cross-border data flows. ibeth does not transfer personal data to jurisdictions blacklisted by the NPC for inadequate data protection standards without implementing additional safeguards as required by applicable regulations.
ibeth retains personal data for the periods set out below, after which data is securely deleted, destroyed, or anonymized in accordance with ibeth's data retention procedures:
Where legal proceedings, regulatory investigations, or unresolved disputes require the preservation of personal data beyond the standard retention period, ibeth will retain the relevant data until those matters are fully resolved.
ibeth implements technical and organizational security measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. ibeth recommends that players use strong, unique passwords for their ibeth account, enable SMS OTP verification, and report any suspected unauthorized access immediately by contacting ibeth support.
ibeth uses cookies and similar tracking technologies on the ibeth Platform for the following purposes:
These cookies are strictly necessary for the operation of the ibeth Platform. They maintain your login session state, preserve your account preferences during a session, and enable security features including CSRF protection. Essential cookies cannot be disabled without impairing Platform functionality.
ibeth uses first-party analytics cookies to collect aggregated information about how players navigate the ibeth Platform — including which game categories are most accessed, where players exit the registration flow, and which device types are most commonly used. This data is processed in aggregated form and is not linked to individual player identities in ibeth's analytics reporting.
ibeth uses session-based security cookies to identify anomalous login behavior, detect bot activity, and protect the Platform against automated attacks. These cookies are essential to ibeth's fraud detection infrastructure and cannot be disabled.
No Third-Party Advertising Cookies: ibeth does not deploy third-party advertising or tracking cookies on ibeth.one. ibeth does not participate in cross-site advertising networks, retargeting programs, or behavioral profiling ecosystems that track your browsing activity across other websites.
You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use the ibeth Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
21+ Age Requirement: The ibeth Platform is strictly for adults aged 21 and above. ibeth does not knowingly collect personal data from individuals under 21 years of age. If ibeth discovers that personal data has been collected from a person under 21, that Account will be immediately suspended, the data will be deleted in accordance with ibeth's data deletion procedures, and any balance will be handled in accordance with PAGCOR compliance guidelines.
Age verification is a mandatory step in the ibeth account registration process, and ibeth may request supporting documentation at any time to confirm a player's date of birth. Parents and guardians who believe a minor may have registered an ibeth account should contact ibeth support immediately at [email protected] (plain text — not a clickable link) to request investigation and account closure.
To exercise any of your data rights under the Philippine Data Privacy Act, contact ibeth's Data Protection function using the contact details in Section 15 of this Privacy Policy. ibeth will:
There is no charge for submitting a data rights request. ibeth may charge a reasonable fee for requests that are manifestly unfounded, repetitive, or excessive, in accordance with NPC guidelines.
If you are not satisfied with ibeth's response to your data rights request, or if you believe ibeth has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, ibeth will notify the National Privacy Commission and affected players in accordance with the timelines and procedures required under the Philippine Data Privacy Act and NPC Circular No. 16-03.
Notifications to affected players will be made through the contact information associated with their ibeth Account (primarily via SMS to registered mobile numbers) and will include: a description of the nature of the breach; the categories and approximate number of data subjects and records affected; the likely consequences of the breach; and the measures ibeth has taken or proposes to take to address the breach and mitigate its effects.
The ibeth Platform delivers game content through embedded game interfaces provided by third-party software providers including JILI, PG Soft, Pragmatic Play, Evolution Gaming, and WM Casino, among others. When you play a game on ibeth, game session data — including bet amounts and game outcomes — is processed on the game provider's servers. Each game provider operates under its own privacy policy and data protection framework.
ibeth does not control the data processing practices of third-party game providers and is not responsible for their compliance with the Philippine Data Privacy Act or any other privacy regulation. ibeth selects game providers that meet ibeth's minimum security and compliance standards as part of the provider onboarding process.
The ibeth Platform does not contain links to external websites unrelated to ibeth's services. Where ibeth does link to third-party resources (for example, PAGCOR's responsible gaming information), those third parties' own privacy policies govern the handling of any data you provide to them.
ibeth may update this Privacy Policy from time to time to reflect changes in ibeth's data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. Amendments will be published at ibeth.one/privacy-policy with an updated effective date.
For material amendments that significantly affect your rights or ibeth's data processing activities, ibeth will provide notice via SMS to your registered mobile number at least 7 days before the amendment takes effect, where technically feasible. Minor corrections and clarifications that do not affect the substance of the policy will take effect upon publication without prior notice.
Your continued use of the ibeth Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the revised policy. If you do not agree with an amendment, you may close your ibeth Account as described in the ibeth Terms and Conditions.
For all privacy-related queries, data rights requests, or complaints regarding ibeth's handling of your personal data, please contact the ibeth Data Protection function using the details below:
ibeth Data Protection
Email: [email protected] (plain text — not a clickable link)
Subject Line for Data Rights Requests: "DPA Data Rights Request — [Your Registered Mobile Number]"
Response Time: Acknowledgment within 3 business days; substantive response within 15 business days
Operating Hours: 24/7, Philippine Standard Time (GMT+8)
ibeth has designated a Data Protection Officer (DPO) in accordance with Section 21(c) of the Philippine Data Privacy Act. The DPO is responsible for overseeing ibeth's compliance with the DPA and serves as the primary point of contact for the National Privacy Commission on data privacy matters. Inquiries addressed to the DPO should be submitted through the contact channel above with "Attention: Data Protection Officer" indicated in the subject line.
To escalate unresolved privacy concerns to the Philippine National Privacy Commission directly, visit the NPC's official website or its offices at Agustin I Building, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Metro Manila.
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21+ Only. ibeth is strictly for adults aged 21 and above under PAGCOR regulations. Please play responsibly. Visit our Responsible Gaming page for support tools and resources.